How to shop
Why shop with us?
Shopping online is the most convenient and secure way to acquire beautiful products. At WoodenBotanery.com, you can choose in the peace and comfort of your home, without waiting in lines. We offer you an intuitive, fast, and secure shopping experience. Just a few clicks and your package with handcrafted products will soon be on its way to you.
Clear Shopping Guide
Our entire ordering process is divided into simple and clear steps:
1. Product Selection and Adding to Cart
- Browse our offer and find the products that interest you.
- Always check the description, dimensions, materials, and availability on the product detail page.
- If everything is correct, select the desired quantity (or variant – e.g., size, color) and click the "Add to Cart" button.
- The item will be moved to your virtual cart. You can Continue Shopping to add more products or go straight to checkout.
2. Cart Review and Adjustment
- Access your cart by clicking the cart icon (usually in the top right corner) or the "Go to Cart" button.
- Check the list of items, their quantity, and the total price. If necessary, you can remove items or change their quantity.
- If you have a discount code, enter it into the appropriate field and confirm it to activate the discount.
- Proceed by clicking the "Order" (or "Proceed to Payment") button.
3. Shipping and Payment
- Choose how and by whom you want your goods delivered. Select your preferred shipping method (e.g., Courier, Parcel Shop, Post).
- Next, select your payment method (e.g., Online Card Payment, Cash on Delivery, Bank Transfer). Fees for each option will be clearly displayed.
4. Shipping and Contact Details
- Fill in your contact and shipping details (first name, last name, email, phone, and address).
- If you are already registered with us, please log in – the form will be pre-filled automatically.
- For companies: If you need a business invoice, check the "I want to purchase as a company" box and fill in the company details.
- Note: Correct email and phone number are crucial for communication with the carrier.
5. Summary and Order Submission
- In the final step, you will see a complete summary – items, chosen shipping, payment, and your final price.
- Read and agree to the Terms and Conditions and the Privacy Policy.
- By clicking the "Submit Order with Obligation to Pay" button, you are placing a binding order.
What happens after submission?
Order Confirmation: You will immediately receive an email confirmation with your order details. If you don't see it, please check your Spam folder!
Payment: If you chose online card payment, you will be redirected to a secure payment gateway. If you chose bank transfer, payment information will be found in the confirmation email.
Dispatch: As soon as the payment is credited and the goods are ready, we will ship them and send you an email with a tracking number.